FAQ
Frequently Asked Questions
Frequently Asked Questions
- Q1.I do not speak Japanese. Can I have a ninja experience?
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No problem. The ninja will guide you in simple English. The introduction video is offered in 17 languages.
- Q2.How much time does it take?
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It takes about 40 minutes. It depends on the number of participants, but never exceeds one hour.
- Q3.Can I wear a ninja costume?
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We are sorry, we do not rent ninja costumes.
- Q4.Do I need to make a reservation?
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Reservations are recommended, as slots may fill up. However, admission is possible even without a reservation if there is availability on the day.
- Q5.Can I cancel my reservation?
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Cancellation is possible. However, you will be refunded only if you cancel at least 3 days prior to the experience.
- Q6.Can children enter alone?
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Children are not allowed to enter alone. Please enter with an adult for safety reasons.
- Q7.Can I visit for free?
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Admission fee is required for everyone above 2-year-old.
- Q8.What is the maximum number of people allowed?
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Maximum 8 persons.
- Q9.Is there an elevator?
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There is no elevator. Please take the stairs to the 4th floor. It might be difficult to bring large suitcases.
- Q10.Can I use real swords, real shurikens?
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For safety reasons, we do not have real swords, but you will practice with swords of the same size as the real ones. You can touch real shurikens.
- Q11.Is photography and video recording allowed?
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Yes, it is allowed. There are many photo opportunities during the experience.
- Q12.Is it something adults can enjoy as well?
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Yes, this experience is suitable both for adults and for families with children. You can learn a lot about ninjas.